Your Vietnam Travel (“we”, “our”, “us”, or “YVT”) is committed to protecting the privacy and personal information of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect

We may collect the following types of personal data:

• Contact Information: Full name, email address, phone number, and mailing address
• Travel Details: Passport information, visa details, travel preferences, travel dates, and special requirements
• Booking & Payment Information: Payment method, transaction history (note: we do not store full credit card numbers)
• Device & Usage Data: IP address, browser type, device type, and pages you viewed on our website
• Communication Data: Emails, messages, or chat logs exchanged with our team

2. How We Use Your Information

Your information is used to:

• Provide customized travel services and itineraries
• Confirm bookings and reservations
• Communicate with you about your travel plans
• Improve our website and user experience
• Respond to inquiries and support requests
• Comply with legal obligations and local immigration regulations (e.g., sharing passport data with hotels or transport operators as required by law)

3. Sharing Your Information

We only share your personal data with third parties when necessary, including:

• Trusted travel partners (e.g., hotels, transport providers, guides)
• Visa agents or embassies, when required
• Government or legal authorities, when legally obligated
• Our internal team and service providers (e.g., cloud storage or email tools) under strict confidentiality agreements
• We never sell, rent, or trade your personal data.

4. Data Storage & Security

Your data is stored securely using modern encryption and access control measures. Only authorized staff have access to your personal data. We retain your data only for as long as necessary to fulfill our services and legal obligations.

5. Your Rights

Depending on your country of residence, you may have the right to:

• Access the personal data we hold about you
• Request corrections or updates to your data
• Request deletion of your data (where applicable)
• Withdraw consent to data processing
• File a complaint with a data protection authority
• To exercise any of these rights, please contact us at: info@yourvietnamtravel.com

6. Cookies & Tracking

We use cookies to enhance website functionality and analytics. You can adjust your browser settings to disable cookies, though this may affect your user experience.

7. International Data Transfers

As we serve travelers from around the world, your data may be transferred to or stored in countries outside your own. We take steps to ensure your data remains protected under applicable privacy standards.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact: info@yourvietnamtravel.com